How long do I have to return an item
We apply a 10 day period of purchase on approval that applies from the moment that you receive the delivery. The only condition is that the goods are returned in their original state, unused and with all the labels attached.
Do I have to pay to return an item
When the customer return goods bought on www.raj108.com he or she needs to make arrangements and cover the costs of shipping the goods back to RAJ 108. When we have received and handled a return the value of the goods is repaid, minus return freight of 40,00 SEK, to PayPal or the card that was used to make the purchase. Have you received the wrong or defective item we will pay the return fee. RAJ 108 does not apply exchange of goods, you can order new goods via www.raj108.com.
How long will it take to get my refund
It may take 7 to 10 working days from the date you sent the return until it has been registered by the online warehouse. Once the return is registered, the full amount of the articles will be refunded. It may take a few days before the money is paid into your account, depending on the policy of your bank.
We apply the statutory guarantee rules for faulty goods. If a faulty item has been sent, the customer is requested to immediately submit a claim for obvious material or production faults on delivered goods to RAJ 108 – this also applies to damage incurred during transportation.
Note that returns must be sent to the following address:
RAJ 108 AB
SE-504 52 Borås
To submit a claim, fill out the form below.