NOTE!
ORDERS FROM outside Sweden and non-EU CUSTOMERS
|
All prices in our website are moms inclusive (VAT) and are solely for sales to EU countries.
We do only ship clothes, jewellery and flat packages outside Sweden. interior and bigger products, as for ex yogamats and pillows are only shipped within Sweden, or on special requests. IMPORTAT INFO If products are out of stock RAJ 108 AB has the right to return the money to the customer and cancel the order. Additional VAT, use tax, customs charges, or other levies may be incurred by local authorities (such as local customs authority upon import). Any such additional charges must be borne by you (the recipient) and unfortunately we are unable to inform which specific charges will apply for your purchase. For additional details contact your local customs authority. |
SHIPPING and DELIVERIES
|
DELIVERIES
IMPORTAT INFO If products are out of stock RAJ 108 AB has the right to return the money to the customer and cancel the order. All orders within Sweden and Europe are sent by post. Sweden For Sweden the shipping and handling fee for all orders is SEK 50.00 Northern countries For the northern countries the fee is SEK 150.00 Europe For Europe the fee is SEK 250.00 up to 0-2 kg. For bigger packages contact us for info by e-mail. For international orders we ship using FedEx Economy, with an average of 7 days delivery from the date of shipping. North America FedEx Economy0.00 kg - 0.50 kgkr235.00 SEK FedEx Economy0.50 kg - 1.00 kgkr 365.00 SEK FedEx Economy1.00 kg - 3.00 kgkr 841.00 SEK FedEx Economy 3.00 kg - 5.00 kgkr 1415.00 SEK Asia and Australia FedEx Economy0.50 kg - 1.00 kgkr 665.00 SEK FedEx Economy1.00 kg - 3.00 kgkr 1341.00 SEK FedEx Economy 3.00 kg - 5.00 kgkr2500.00 SEK For other countries shipping fee worldwide please contact us at: contact@raj108.com We do not send partial deliveries. When the customer's order is delivered the amount is debited for the goods that are sent. When the goods have left our warehouse for delivery a delivery confirmation is sent by email. DELIVERY TIMES Our aim is for customers to receive, in Sweden within 3-7 working days and Europe, deliveries within 5 to 7 working days. The delivery time can, however, vary depending on the quantity of orders to be dispatched and circumstances that RAJ 108 has no control over. ***The deliveries handled by FedEx and are sent directly to the customer’s home during office hours between 8.00 and 18.00. The customer is therefor recommended to leave an address while ordering where it’s available during these times. FedEx should contact the customer by phone before delivering the goods. After trying to reach the customer three times the goods will be returned to RAJ 108. UNCOLLECTED PACKAGES In case of non-collection, the customer will be charged 100 SEK to cover the costs for freight and handling within Sweden and 200 SEK within Europe. |
RETURN POLICY
|
RETURNS OF GOODS
We apply a 10 day period of purchase on approval that applies from the moment that you receive the delivery. The only condition is that the goods are returned in their original state, unused and with all the labels attached. To return items follow the instructions on the “Returns” link on the Customer Service Contact page. When the customer return goods bought on www.raj108.com he or she needs to make arrangements and cover the costs of shipping the goods back to RAJ 108. When we have received and handled a return the value of the goods is repaid, to the card that was used to make the purchase or through your PayPal account, depending on the payment method the customer used. RAJ 108 does not apply exchange of goods, you can order new goods via www.raj108.com. We apply the statutory guarantee rules for faulty goods. If a faulty item has been sent, the customer is requested to immediately submit a claim for obvious material or production faults on delivered goods to RAJ 108 – this also applies to damage incurred during transportation. To submit a claim, go to the “Returns” link on the Customer Service Contact page. Note that returns must be sent to the following address: RAJ 108 AB Stora Brogatan 37 SE 50335 Borås SWEDEN |